Terms & Conditions
A Legal Disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of Terms & Conditions. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific terms you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Terms & Conditions.
Terms & Conditions
Shipping Policy
All orders will be shipped within four days from the time of purchase. Please allow a 1–4-day shipping window.
Refund Policy
While we believe you will be very happy with your purchases, and hope that no items are damaged, sometimes things do happen.
Returns
Our policy for returns is in effect for 30 days from the date of purchase. If a request for return is beyond the 30-day window we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it and in the original packaging. Proof of purchase is required.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. You will be notified at that time of approval or rejection of your refund. If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at ggselderberry@gmail.com, and send your item to:
GG’s Elderberry & Wellness
ATTN: Returns
216 Lake Shore Drive
Oakwood Hills, IL 60013
Shipping
To return your product, you should mail your product to:
GG’s Elderberry & Wellness
ATTN: Returns
216 Lake Shore Drive
Oakwood Hills, IL 60013
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
You may want to consider a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.